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Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you create an account, we collect:

  1. Your email address (for authentication and communication)
  2. Your name (if provided)
  3. Payment information (processed securely through our payment provider, Dodo Payments — we do not store card details)

We also automatically collect basic usage data such as request counts and timestamps for rate limiting and billing purposes.

2. Information We Do Not Collect

We do not store, log, or retain:

  1. Your API prompts or completions
  2. The content of messages sent through our API endpoints
  3. Any data transmitted between you and the upstream AI model providers

All API traffic is encrypted via TLS and passes through to the model provider and back without being stored on our servers.

3. How We Use Your Information

We use the information we collect to:

  1. Provide and maintain the Service
  2. Process payments and manage subscriptions
  3. Enforce rate limits and usage quotas
  4. Send important service-related communications (e.g., email verification, account alerts)
  5. Respond to support requests

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  1. With payment processors to handle billing
  2. With upstream AI model providers as necessary to fulfill API requests (only the request payload, not your account information)
  3. When required by law or to protect our legal rights

5. Data Security

We implement industry-standard security measures to protect your data, including TLS encryption for all API traffic, secure password hashing, and access controls on our infrastructure.

6. Cookies

Our website uses minimal cookies necessary for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

7. Your Rights

You have the right to:

  1. Access the personal data we hold about you
  2. Request correction of inaccurate data
  3. Request deletion of your account and associated data
  4. Export your account data

To exercise any of these rights, contact us at support@cheetahai.co.

8. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at support@cheetahai.co.

Last updated: March 2, 2026